Privacy policy

Last Updated: June 19, 2026

At Mudcat Clay ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.mudcatclay.com or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by third-party payment providers)
  • Order history
  • Information about your device and browsing activity, including IP address, browser type, and cookies

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our products and website experience
  • Respond to inquiries
  • Send marketing emails and promotions if you have opted in
  • Prevent fraud and maintain website security

Payment Information

Mudcat Clay does not store your full payment information. Payments are processed securely through trusted third-party payment processors.

Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyze traffic and shopping behavior
  • Provide a better browsing experience

You may disable cookies through your browser settings, though some website features may not function properly.

Email Marketing

If you subscribe to our email list, you may receive updates about new collections, promotions, and special offers. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers who help us operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Email marketing services
  • Analytics providers

These third parties are only provided with information necessary to perform their services.

Data Security

We take reasonable measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes become effective immediately upon posting to this page. The "Last Updated" date above will reflect the most recent revision.

Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

Mudcat Clay
hello@mudcatclay.com

Thank you for supporting our small business!